Navigate your project confidently
with practical insights and expert advice

Local workmanship you can trust,
with a focus on lasting quality.

How it works

Five easy steps.

1.

Free Survey

2.

Comprehensive Quote

3.

Thorough Measure

4.

Careful Installation

5.

Attentive Aftercare

Frequently Asked Questions

Moving your project forward as smoothly as possible.

Product Information

  • Traditional timber sash windows, casement windows, front doors, French doors, single doors, and plantation shutters.

    We offer a range of high-quality traditional timber windows and doors tailored to suit your needs. Our products include:

    1. Sash Windows: Traditional sliding sash windows, combining classic design with modern efficiency.

    2. Casement Windows: Hinged windows that open outwards or inwards, providing excellent ventilation and security.

    3. Front Doors: Secure and stylish front doors designed to enhance your home’s curb appeal.

    4. French Doors: Elegant double doors that open outwards or inwards, perfect for garden access or letting in light.

    5. Single Doors: Sleek and secure single doors, ideal for compact garden access.

    6. Plantation Shutters: Custom shutters that offer privacy and light control, adding a sophisticated touch to your windows and doors.

    All our products are crafted with attention-to-detail, using high-quality materials to ensure durability and performance. Whether you’re looking to preserve the charm of your period property or add a modern twist, we have the perfect solution for you.

  • No, we specialise in traditional timber windows and doors.

    We don't offer uPVC or metal windows. We specialise in traditional timber windows and doors which align with our focus on quality, durability, and aesthetic appeal. We believe traditional timber windows and doors retain the timeless style and quality that uPVC alternatives in the double glazing industry simply can’t match.

    While uPVC windows may be cheaper upfront, they come with several downsides. Over time, uPVC can become discoloured, especially when exposed to sunlight, and can warp in extreme temperatures. Additionally, individual parts of uPVC windows can be difficult to replace, often requiring full replacements instead of simple repairs. This can lead to higher costs in the long run.

    In contrast, our timber windows not only offer a classic, elegant look but are also built to last. We’re confident in the long-lasting strength of our products and provide a comprehensive guarantee, giving you peace of mind. Timber is a natural, renewable resource, and with proper care, our wooden windows can outlast uPVC options by decades. By focusing on traditional timber windows and doors, we ensure that our products not only enhance the beauty of your home but also provide durability and environmental responsibility.

  • Yes, we create custom designs tailored to your unique needs.

    We offer bespoke window and door designs. We understand that every home is unique, and we’re committed to providing custom solutions tailored to your specific needs. Whether you’re looking to match the existing style of your property, replicate period features, or create something entirely new, we can design and produce windows and doors that meet your exact specifications.

    From the initial consultation to the final installation, we work closely with you to ensure that your vision is brought to life. We use high-quality materials and advanced manufacturing techniques to create bespoke designs that are not only beautiful but also durable and energy-efficient.

    No matter the size, shape, or style, we can create windows and doors that perfectly complement your home’s architecture while delivering long-lasting performance.

  • Durable and sustainable FSC Sapele and FSC Accoya.

    We use FSC Sapele and FSC Accoya for our windows and doors. FSC (Forest Stewardship Council) certification ensures that the timber comes from responsibly managed forests that provide environmental, social, and economic benefits. By choosing FSC wood, we support sustainable forestry practices and help protect ecosystems and communities worldwide.

    Sapele is a durable hardwood known for its strength, stability, and resistance to rot, making it an excellent choice for windows and doors. FSC Accoya (a trademarked timber product, rather than a species of tree), is a highly stable and durable wood that undergoes a proprietary acetylation process, significantly enhancing its performance and longevity. Both timbers offer exceptional durability, making them far superior to softwoods, which are more prone to warping, rotting, and other issues over time.

    We strongly advise against using softwood for windows and doors. While initially cheaper, softwood is far less durable and requires more maintenance. Over time, this can lead to higher costs for repairs and replacements, and potentially compromise your home’s security.
    By choosing FSC Sapele and FSC Accoya, you’re investing in long-lasting, high-quality timber that enhances your home while supporting sustainable forestry.

  • High-performance double-glazed units featuring low-e soft coat glass, argon filling, and warm edge spacers as standard.

    We design our windows and doors to be energy-efficient. We use modern glazing technologies and high-quality materials to enhance thermal insulation and reduce heat loss. Our standard double-glazed units feature low-e soft coat glass, argon filling, and warm edge spacers, helping to keep your home warmer in winter and cooler in summer, potentially lowering your energy bills. Our new windows and doors have a U-value of
    1.4W/m²K or better.

    Additionally, our draught-proofing services further improve energy efficiency by sealing gaps around windows and doors, preventing unwanted air leakage. Whether you’re upgrading your windows or installing new doors, our products are crafted to meet high energy-efficiency standards while maintaining the aesthetic appeal of your home.

  • Microporous spray paint for new joinery. On-site painting uses compatible hand paints.

    We use high-quality microporous spray paint for new joinery. This type of paint allows the wood to breathe, preventing moisture buildup and helping to preserve the timber’s longevity. The microporous nature of the paint ensures that the wood is protected while maintaining its natural ability to expand and contract with changes in temperature and humidity.

    For on-site painting and touch-ups, we use compatible matching hand paints. These are carefully selected to match the spray-applied finish, ensuring a seamless appearance and continued protection for your windows and doors.

    This combination of advanced spray application for new joinery and precise hand painting on-site ensures a durable, beautiful finish that enhances the longevity and aesthetics of your timber windows and doors.

  • Yes, we use FSC timber and focus on lasting quality.

    Our products are sustainable. We use FSC timber, which ensures that the wood comes from responsibly managed forests that provide environmental, social, and economic benefits. Additionally, timber is a renewable resource and has a lower carbon footprint compared to materials like uPVC.

    Our focus on durability and quality means that our windows and doors have a long lifespan, reducing the need for replacements and minimising waste. We are committed to environmentally responsible practices throughout our manufacturing and installation processes. We also donate annually to forest conservation.

Installation and Service

  • We serve most North (N), North West (NW), and East (E) London postcodes, and occasionally beyond, depending on the project.

    We’re a local company and proudly serve a range of areas across North, North West, and East London. Our primary service areas include:

    North

    N1 Islington, N2 East Finchley, N3 Finchley, N4 Finsbury Park, N5 Arsenal, N6 Highgate, N7 Holloway, N8 Turnpike Lane, N9 Lower Edmonton, N10 Muswell Hill, N11 Bounds Green, N12 North Finchley, N13 Palmers Green, N14 Southgate, N15 South Tottenham, N16 Stoke Newington, N17 Tottenham, N18 Upper Edmonton, N19 Upper Holloway, N21 Winchmore Hill, N22 Wood Green

    North West

    NW1 Camden Town, NW3 Hampstead, NW5 Kentish Town

    East

    E2 Bethnal Green, E5 Clapton, E8 Dalston, E9 Homerton, E10 Leyton, E17 Walthamstow.

    We also work beyond these areas, particularly on larger projects, for former customers who have moved, or when someone has been referred to us. If you’re unsure whether we cover your area, please get in touch to check our coverage.

  • Normal demand: 4 to 8 weeks; high demand: 6 to 12 weeks; very high demand: 8 to 16 weeks

    Our standard lead time is as short as 4 to 8 weeks from the time you place your order to the start of installation. However, during periods of high demand, our lead time may be longer. We do our best to keep you informed throughout the process and provide our current lead time when we initially send you a quote.

    For larger or more complex projects, the lead time might also be extended, but we’ll work closely with you to ensure your project is completed as efficiently as possible. If you have a specific deadline in mind, please let us know, and we’ll do our best to accommodate your schedule.

  • No, we believe in providing a full service to ensure quality installation and customer satisfaction.

    We don't offer supply-only services. We believe that providing a full-service experience, from consultation to installation, ensures the highest quality results and customer satisfaction. Here’s why:

    1. Expert Installation: Timber windows and doors require skilled installation to ensure they perform optimally. Incorrect installation can lead to issues such as draughts, poor insulation, and even structural damage over time. By handling the installation ourselves, we can guarantee that the products are fitted correctly, ensuring their longevity and effectiveness.

    2. Quality Control: When we manage the entire process, we maintain strict quality control at every stage. This means that any adjustments or issues can be addressed immediately, ensuring that the final product meets our high standards.

    3. Comprehensive Guarantees: Our guarantees cover both the products and the installation. If we were to supply only, we wouldn’t be able to offer the same level of assurance, as we wouldn’t have control over how the products are fitted.

    4. Customer Support: By offering a full service, we provide ongoing support throughout the project. This includes addressing any concerns you may have during installation and offering aftercare once the work is complete.

    In summary, we believe that offering a full-service experience ensures that you receive the highest quality and the best long-term results for your home–and your investment.

  • Yes, we bring plastic sheets, cotton sheets, and blue tarpaulins as standard, and vacuum after the job.

    We bring dust sheets to every job to protect your home from dust and debris. As standard, we use plastic sheets, cotton sheets, and blue tarpaulins to cover floors, furniture, and work areas. If needed, we can also bring sticky carpet protectors and corrugated plastic sheeting for added protection.

    We understand the importance of keeping your space clean and tidy during the installation or repair process. That’s why we ensure all work areas are properly covered and protected. At the end of the job, we vacuum the area to remove any remaining dust and debris, so you can enjoy your new windows or doors without the hassle of cleaning up afterward.

  • Clear the area, inform us of any health concerns, and provide access to utilities, keys, and parking.

    To ensure the work goes smoothly, here’s what you need to do to prepare:

    In Advance:

    1. Inform us of any health issues: If anyone in your household has health concerns, especially respiratory issues, please let us know so we can take extra precautions.

    2. Inform neighbours of planned works: It’s a good idea to notify your neighbours about the work, particularly if noise or parking might affect them.

    3. Re-locate fixtures causing obstruction: Please move any fixtures, such as shelving or exercise equipment, that might obstruct the work.

    4. Clear curtains, furniture, and possessions: Remove curtains, nearby furniture, and any personal items from the work area to protect them from dust and damage.

    5. Secure valuables: While we take great care in protecting your home, it’s a good idea to secure any valuable or delicate items in the work area.


    Upon Start:

    1. Provide shelter, electricity, water, and toilet access: Our team will need access to basic facilities like electricity, water, and a restroom. If your property is a building site and the weather is poor, secure shelter for tools and materials is also helpful.

    2. Provide door and window keys: If work needs to be done while you’re away or in an area with restricted access, please provide the necessary keys.

    3. Provide parking permits: If parking is restricted in your area, please arrange parking permits for us.

    4. Keep children and pets safe: For everyone’s safety, please ensure that children and pets are kept away from the work area during the project.

    5. Discuss the schedule: Confirm the daily working hours with the team and discuss any specific times you might need quiet or access to certain parts of your home.

    By following these steps, you’ll help ensure a smooth and efficient process, allowing us to complete the work with minimal disruption.

  • The duration depends on project size and complexity, but we provide a detailed schedule ahead of time.

    The installation process duration varies depending on the scope of the project, the complexity of the work, and the number of windows and doors being installed or repaired. On average, smaller projects, such as replacing a few windows, might take just a few days. Larger projects, such as a full home renovation with full painting, can take several weeks.

    Here’s how we typically communicate with our customers about the installation process:

    1. Lead Time: Our shortest lead time from order confirmation to the start of work is 4 to 8 weeks.

    2. Start Date: We usually inform customers of their project start date 1 to 2 weeks in advance.

    3. Work Plan: Once the start date is confirmed, we provide a detailed work schedule to help you prepare. Work hours are generally from 8 am to 4 pm, Monday to Friday. We may also work on weekends if necessary.

    4. Duration: The length of time we’ll be on-site varies depending on the complexity of the job. Keep in mind that changes and delays can sometimes occur, and we’ll keep you informed of any adjustments along the way.

    5. Communication: Throughout the project, we stay in close contact with our customers to ensure that everything is on track and that you’re satisfied with the progress.

    If you have specific time constraints or deadlines, please let us know, and we’ll do our best to accommodate your schedule.

  • Option A: Renovation and Draught Proofing. 1 year labour, 1 year parts
    Option B: Retrofitted Double Glazing. 1 year labour, 5 years parts
    Option C: Complete FENSA Replacement. 5 years labour, 10 years parts

    We offer a range of guarantees providing you with peace of mind, ensuring that both our workmanship and materials meet the highest standards. Our guarantees are structured to suit different project scopes, providing confidence for any work we undertake:

    1. Option A: Renovation and Draught Proofing. For our lightest-touch work, we provide a 1-year guarantee on both labour and materials. This means that we will rectify any defective workmanship at no extra cost within the first year after completion. Replacement materials will also be supplied free of charge during this period.

    2. Option B: Retrofitted Double Glazing. For our more thoroughgoing work, we provide a 1-year labour guarantee and a 5-year materials guarantee. We will correct any issues with our workmanship for up to 1 year and replace any defective materials for up to 5 years from the completion date.

    3. Option C: Complete FENSA Replacement. For our wholly new work, we offer our most extensive guarantee—5 years on labour and 10 years on materials. We will rectify defective workmanship for up to 5 years and replace materials free of charge for up to 10 years.

    We’re committed to delivering quality products and services that you can trust.

  • We often work from inside the property and scaffolding is usually not required.

    For many of our window and door installations, the work can be done from inside the property. Traditional timber windows and doors are typically fitted to the fabric of the building from the interior, making external scaffolding unnecessary in most cases. This approach allows us to complete the work with minimal disruption to the exterior of your home.

    However, for certain projects—such as those involving upper floors or difficult-to-reach areas—scaffolding may still be required to ensure safety and efficiency. During the initial survey, we’ll assess your project and determine the best method for access. If scaffolding is needed, we can arrange it as part of our service.

Legal and Compliance

  • They cover thermal efficiency, safety glazing, ventilation, and structural integrity. Compliance is mandatory, and we ensure all our installations meet these standards.

    Building regulations for windows and doors in England and Wales are in place to ensure that any replacements or new installations meet certain safety, energy efficiency, and accessibility standards. Key aspects include:
    1. Thermal Efficiency: New windows and doors must meet minimum energy efficiency standards, typically reflected in a low U-value. This ensures that the windows and doors provide adequate insulation, helping to reduce energy consumption and heating bills.
    2. Safety Glazing: Safety glazing is required in certain areas, such as doors, windows near the floor, and other locations where there is a risk of impact. This glazing must be toughened or laminated to reduce the likelihood of injury if broken.
    3. Ventilation: Adequate ventilation must be provided in rooms where new windows are installed. This might include trickle vents or other means of allowing fresh air into the room to prevent condensation and ensure good air quality.
    4. Structural Integrity: Windows and doors must be installed to maintain the structural integrity of the building. This includes ensuring that the frames are properly supported and securely fixed.
    5. Means of Escape: In certain situations, windows must meet specific requirements to be used as a means of escape in case of fire. This includes ensuring that they open wide enough and are positioned correctly to allow for safe egress.
    6. Accessibility: Where applicable, doors must comply with accessibility standards to ensure that they are usable by all, including those with disabilities. This includes considerations such as threshold heights and door widths.
    7. Noise Reduction: In some areas, particularly near busy roads or airports, there may be additional requirements for acoustic performance to reduce noise intrusion.
    Before carrying out work, it’s important to ensure that your project complies with these regulations. If you’re replacing windows or doors, you must either use a FENSA or CERTASS registered installer who can self- certify the work or apply for approval from your local building control authority.
    For more detailed information, consult the UK government’s building regulations or ask us.

  • U-values measure how well a window or door prevents heat from escaping. Lower U- values indicate better insulation. In England and Wales, Building Regulations require new windows to have a U-value of 1.6W/m²K or lower.

    U-values, also known as thermal transmittance values, measure the rate of heat loss through a window or door. Essentially, the lower the U-value, the better the window or door is at insulating your home and preventing heat from escaping. U-values are crucial for energy efficiency, helping to reduce heating costs and keep your home comfortable.
    In England and Wales, Building Regulations specify that replacement windows and new installations must have a U-value of 1.6W/m²K or lower. This requirement ensures that windows and doors contribute to overall energy efficiency in homes, helping to reduce carbon emissions and meet modern sustainability standards. When choosing windows or doors, it’s important to consider U-values as a key factor in energy performance.

  • Yes, if you’re in a leasehold property. It’s your responsibility to check your lease and get the necessary permissions.

    If you live in a leasehold property, you may need to obtain consent from the freeholder before making changes to your windows and doors. This requirement is often outlined in lease agreements, especially for external alterations that affect the building’s appearance. It’s important to check your lease and consult with the freeholder or managing agent to confirm whether consent is needed before proceeding.
    Please note that it is your legal responsibility as the leaseholder to ensure compliance with the terms of your lease and to obtain the necessary permissions. Failure to do so could result in legal issues or disputes with the freeholder. We strongly recommend reviewing your lease agreement carefully and seeking legal advice if you’re unsure of your obligations before starting any work.

  • Usually not, unless your property is listed or in a conservation area. Always check with your local planning authority.

    In most cases, replacing windows and doors in a house does not require planning permission, as it falls under permitted development rights. However, if your property is a listed building, in a conservation area, or subject to an Article 4 Direction, you are likely to need planning permission for any changes to windows and doors. These restrictions are in place to preserve the character of historically or architecturally significant areas.
    It’s important to note that it is your legal responsibility as the homeowner to ensure compliance with planning regulations. Failing to obtain the necessary permissions could result in enforcement action or fines. To avoid any issues, we strongly recommend checking with your local planning authority before starting any work and ensuring that all necessary permissions are in place.

  • Yes, as changes may affect your coverage and premiums.

    Yes, it is advisable to inform your insurance company about any significant changes to your property, including the replacement or installation of windows and doors. This is because such changes could impact your home insurance coverage or premiums.
    1. Impact on Security: If the new windows or doors improve your home’s security (e.g., by adding multi-point locking systems or reinforced glass), this could reduce your risk profile and potentially lower your premiums. However, failing to inform your insurer of these upgrades might mean that you won’t benefit from any potential reductions.
    2. Changes to Policy Terms: In some cases, your insurance policy may require that certain security features are maintained. Replacing windows or doors with models that don’t meet your insurer’s standards could invalidate parts of your policy. Informing your insurer ensures that your coverage remains valid.
    3. Risk Assessment: Any structural changes to your property could influence your insurer’s assessment of risk. By keeping them informed, you ensure that your home is accurately assessed and that you’re adequately covered in case of a claim.
    To avoid any complications, it’s best to contact your insurance company before making any changes to discuss how it might affect your policy.

  • Yes, significant changes may affect your mortgage terms.

    Yes, it is advisable to notify your mortgage lender if you plan to undertake significant work on your property, such as replacing windows and doors. There are a few key reasons for this:
    1. Mortgage Agreement Terms: Some mortgage agreements include clauses that require you to inform the lender before making substantial changes to the property. Failing to notify your lender could potentially put you in breach of your mortgage terms.
    2. Impact on Property Value: Any work that could affect the value of your property, either positively or negatively, should be communicated to your lender. Improvements that increase the value of your home may require an adjustment to your insurance or mortgage terms, while changes that negatively affect the property value could impact the security of the loan.
    3. Loan Security: Your mortgage lender has a vested interest in the condition and value of your property, as it serves as collateral for the loan. By informing them of the planned work, you ensure that any necessary adjustments to the loan or insurance policies can be made to protect both your and the lender’s interests.
    4. Structural Changes: If the work involves structural changes, the lender may want to review the plans to ensure that the property remains in good standing as security for the mortgage.
    To avoid any issues, it’s a good idea to review your mortgage agreement and contact your lender before starting any significant home improvements. They can advise you on any specific requirements or approvals needed for the work.

  • Yes, if the work requires planning permission or building regulations approval.

    In some cases, yes, you may need to inform your local council before making changes to your windows and doors. Whether you need to notify the council depends on the nature of the work and the specific regulations that apply to your property. Here are some situations where you might need to inform your local council:
    Planning Permission: If your property is in a conservation area, is a listed building, or is subject to an Article 4 Direction, you may need to apply for planning permission before making any alterations to your windows or doors. In these cases, it is essential to notify your local council and obtain the necessary approvals.
    Building Regulations Approval: Even if planning permission is not required, you may still need to inform your local council to ensure that the work complies with building regulations. This is especially important for major changes that could affect the safety, energy efficiency, or structural integrity of your home. If you are using a FENSA or CERTASS registered installer, they can often self-certify that the work meets building regulations, meaning you may not need to involve the council directly.
    Party Wall Agreements: If the work you plan to undertake involves a party wall (a wall shared with a neighboring property), you may need to notify your local council and your neighbors under the Party Wall Act. Leasehold Properties: If you live in a leasehold property, and your lease requires you to obtain freeholder consent, you may also need to notify the council if any required approvals are part of the lease terms.
    To avoid any potential issues, it’s a good idea to check with your local planning authority or consult with a professional installer to determine whether you need to inform your council before starting work.

  • Yes, especially in conservation areas or listed buildings, where specific materials may be required.

    Yes, there may be restrictions on the materials you can use for your windows and doors, depending on your property and location. Key factors to consider include:
    1. Conservation Areas and Listed Buildings: If your property is in a conservation area or is a listed building, there may be strict rules governing the materials you can use. For example, you may be required to use traditional materials, such as timber, to maintain the historical character of the property. In some cases, uPVC or aluminium may be prohibited, and planning permission may be required for any changes.
    2. Local Planning Authority Regulations: Some local councils may have specific guidelines or restrictions on the types of materials that can be used in certain areas. This is particularly relevant if your property is subject to an Article 4 Direction, which removes certain permitted development rights.
    3. Building Regulations: Building regulations set standards for thermal efficiency, safety, and durability. While these regulations don’t typically specify the exact materials, they do require that whatever materials you choose meet certain performance criteria. For example, materials should provide adequate insulation and be resistant to fire and impact.
    4. Lease Agreements: If you live in a leasehold property, your lease may specify restrictions on the materials you can use for any external alterations, including windows and doors. In such cases, you would need to obtain consent from the freeholder.
    To ensure compliance, it’s important to check with your local planning authority, review any lease agreements, and consult with a professional installer before proceeding with your project.

Quality and Durability

  • With proper maintenance, 25 to 50+ years.

    Our new timber windows and doors are built to last 25 to 50+ years, depending on the level of maintenance and environmental factors. We use high-quality materials like FSC Sapele and FSC Accoya, which are known for their durability and resistance to decay. With proper care, you can expect them to stand the test of time.

  • Repainting every 5-7 years is typical, depending on exposure.

    To keep your windows and doors in top condition, regular maintenance is key. Exterior timber windows and doors should be repainted every 2 to 10 years, depending on exposure to the elements. High heat from the sun and moisture from rain can lift and discolour paintwork, particularly on south- and south-west facing windows and doors, which receive the most sunlight. North- and north-east facing windows and doors tend to last longer between repaints due to reduced exposure.
    Paint at joints, outer corners, and lower parts of windows and doors usually fails first, as these areas are more exposed to sun and rain. High-use areas, where paintwork is frequently rubbed, knocked, or scraped, may also require more frequent attention.
    While repainting every two years is rare—usually only necessary for extreme exposures like a south-facing dormer window at the edge of the building—most situations fall somewhere in-between, with 5 to 7 years being a fair average expectation. In more protected scenarios, such as a north-facing door under a porch, you might get away with repainting every 10 years.

  • Yes, we use durable timber and microporous paint to ensure resistance to the elements.

    Yes, our windows and doors are designed to be highly weather-resistant. We use durable timber like FSC Accoya, which is treated to resist moisture, and our microporous paint allows the wood to breathe while protecting it from the elements. Additionally, our draught-proofing services help seal out cold air and prevent water ingress, ensuring your windows and doors remain weather-tight year-round.

  • Yes, our modern double-glazing and quality materials significantly reduce external noise.

    Our windows and doors offer excellent soundproofing capabilities. By using modern double-glazing technologies and high-quality materials, our products significantly reduce external noise. The combination of thick, durable timber and properly installed seals helps create a quieter, more peaceful indoor environment.

  • We use high-quality FSC timber like Sapele and FSC Accoya, known for their strength and longevity.

    The durability of our windows and doors comes down to the materials we use and our commitment to quality. We use FSC Sapele and FSC Accoya, both of which are known for their strength and resistance to rot and decay. Additionally, our manufacturing process ensures precision and attention to detail, resulting in products that stand the test of time. Unlike uPVC and softwood alternatives, our timber windows and doors can last for decades with proper care, making them a more sustainable and cost-effective choice in the long run.

Pricing and Payments

  • Costs vary based on project specifics; we provide tailored quotes after a free survey.

    The cost of our windows and doors varies depending on the size, style, materials, and specific requirements of your project. Because each project is unique, we provide tailored quotes based on your individual needs. To get an accurate estimate, we recommend scheduling a free survey, where we can assess your property and discuss your options.

  • Yes, we offer free surveys and quotes.

    Yes, we offer free quotes and estimates. Our team provides free surveys, where we assess your property and discuss your needs. Based on this assessment, we’ll provide you with a detailed, no-obligation quote tailored to your specific project.

  • We accept bank transfers and cheques, but not credit cards to keep costs down.

    We accept payments via bank transfer and cheque. We do not accept credit cards at this time. This policy helps us keep our costs down, allowing us to focus on providing high-quality products and services at competitive prices (a saving on all projects of around 3%). We’re keeping this under review.

  • No, not at this time.

    No, we do not offer financing options at this time. We’re keeping this under review. We request payment over two 50% payments.

Customisation and Options

  • Yes, we offer a wide range of colours and finishes.

    Yes, you can choose the colour and finish of your windows and doors. We offer a wide range of colours and finishes to suit your preferences and match your home’s style. Whether you prefer a traditional wood stain, a modern painted finish, or something more unique, we can accommodate your choices. Our microporous paint system ensures a durable and long-lasting finish, while still allowing the wood to breathe.

  • Yes, we offer various high-quality hardware options in different finishes.

    Yes, you can choose different ironmongery for your windows and doors. We offer a variety of high-quality hardware options, including handles, locks, and hinges in different finishes such as brass, chrome, and antique styles. Whether you’re looking for something classic or contemporary, we can help you find the perfect ironmongery to complement your windows and doors.

  • We offer multi-point locking systems, toughened glass, and reinforced frames.

    Our windows and doors are designed with security in mind. We offer several security features, including multi-point locking systems, toughened glass, and reinforced frames. Our ironmongery options also include high-security locks and sash stops to enhance the safety of your home. We can work with you to assess your security needs and recommend the best solutions for your property.

  • Yes, you can view our portfolio online or visit a completed project.

    Yes, you can see samples of our work. We’re proud of the projects we’ve completed and would be happy to show you examples. You can view our portfolio on our website, which includes photos and case studies of previous projects. Additionally, we can provide references or arrange for you to visit a completed project in your area to see the quality of our work firsthand.

Company Information

  • Since 2008, with 15+ years experience.

    We have been in business since 2008. With over 15 years of experience, we’ve built a strong reputation for delivering high-quality timber windows and doors, along with exceptional customer service across London.

  • Yes, covering claims for errors or omissions in our services.

    Yes, we have Professional Indemnity Insurance. Professional Indemnity Insurance is essential as it protects us against claims made by clients for errors, omissions, or negligence in the professional services we provide. This insurance ensures that if something goes wrong during the design or installation process, we have the coverage to rectify the situation and compensate you appropriately.

  • Yes, ensuring legal and responsible waste disposal.

    Yes, we have a Waste Carrier’s Licence. Having a Waste Carrier’s Licence is important because it ensures that we are legally allowed to transport and dispose of waste materials from your property. This licence confirms that we follow proper waste disposal regulations, helping to protect the environment and avoid illegal dumping. You can be confident that any waste from your project will be handled responsibly.

  • Yes, ensuring our installations meet building regulations.

    Yes, we are FENSA registered. Being FENSA registered is important because it means that we meet the required building regulations for replacing windows and doors. FENSA certification guarantees that your installation is compliant with energy efficiency standards and safety regulations. Additionally, you’ll receive a FENSA certificate, which is essential for home insurance and when selling your property, as it proves that the work was carried out to the correct standards.

  • Yes, ensuring that we meet information handling regulations.

  • Our blend of traditional craftsmanship, modern efficiency, and customer focus sets us apart.

    What sets us apart is our commitment to traditional craftsmanship combined with modern efficiency. We specialise in timber windows and doors that retain the charm and character of your property while enhancing energy efficiency and security. We also focus on sustainability, using FSC materials, and our customer-centric approach ensures that we deliver tailored solutions to meet your specific needs. Our track record of satisfied customers and our dedication to quality are what truly differentiate us from the competition.

  • Yes, available on our website and trusted review platforms.

    Yes, we have numerous customer testimonials and reviews. You can find them on our website, as well as on trusted review platforms like Trustpilot and FreeIndex. Our customers consistently praise our professionalism, attention to detail, and the quality of our work. We’re proud of the positive feedback we’ve received and encourage potential customers to read through the reviews to see what others have experienced.